Hello! I made an order last week, on Wednesday. It supposed t
Hello! I made an order last week, on Wednesday. It supposed to arrive in 4-5 working days. I have waited and I didn’t receive any information about the status of the order. I called and also try the chatting. Most of the times I received no answer and when I did I was lied that the package was sent, that I will get a track and trace number ( when I didn’t receive any track and trace number I ask the lady to check the track and trace number that she said she send it to me and she told me that is not working); and since she has no information about my order, I have to wait for 7 days for an answer. One lady hang up on me.
What is this? Is there anyone who can fix this?
Hi, I can understand the inconvenience, but you will have to contact customer care again as this is the forum of Ici Paris and we do not have any information regarding orders and deliveries and are unable to help you. Please contact them again via service.iciparisxl.nl